Custom Order Information

At Rogue we offer a totally bespoke custom order service. This means that we can order in highly specific jewellery from a multitude of brands in order to meet your personal specifications!

Available Brands

We can custom order from any of the below brands. If you would like to see if we can order from any other brands, don’t hesitate to get in touch!


BVLA are the pinnacle of body jewellery. Each piece is handmade in 14k or 18k Solid Gold or Platinum using ethically sourced genuine gemstones. BVLA have the widest range of designs and gemstone options, and can also design new pieces entirely from scratch for a small fee. BVLA are perfect for those looking for something really special.

We place orders with BVLA quarterly.


Anatometal are incredibly versatile, offering both solid 18k Gold and Titanium pieces. We particularly love Anatometal for our large-gauge body jewellery – The quality of their Titanium workmanship is unparalleled.


Neometal are the originators of the threadless design – They work in high-polish ASTM F-136 Titanium and stock the widest range of Swarovski Crystals and Synthetic Opals! They also release limited-edition collections regularly with adorable colour schemes! Neometal stock the LGBTQIA+ collection year-round, so that you can wear your identity with pride in a range of subtle jewellery options including Trinities and Flowers.

Gorilla Glass

Gorilla Glass are epic glass artisans who can make pretty much anything you can imagine! They specialise in jewellery for stretched piercings, so if you have stretched lobes, lip piercings, nostril piercings or septums, then you simply have to have some Gorilla Glass in your collection. We can also order custom stretching kits in a variety of sizes, and save you a small amount on your stretching journey!

How to Order

Ordering is incredible easy. You can either order in-studio by booking a jewellery consultation, or you can do the entire thing remotely via email. You can read a blog on the topic here.

  1. Making Contact

Please email to start your process, or send us a DM through our instagram @roguepiercing. Note that all pricing enquiries and payments will be dealt with via email for traceability, but instagram is a great place for quick questions!

  1. Sharing Ideas

You may only have a rough idea of what you want- 18ct Yellow Gold and purple gemstones? White Gold? Not sure on any details at all? The team will work with you and guide you through all the options. Do you want pieces that are large and in charge? Do you want a lot of solid metals or do you want the gems to do the talking? Once you have decided on a style, the team will come back to you with a list of pieces they think you would love.

We want to hear what you like, and what you don’t like! Reference ears, pieces, and reference photos in general are incredibly helpful! Even if you don’t know the names of the specific pieces.

You can also be incredibly specific if you know exactly what you need for a particular piercing!

  1. Deposits and Balances 

Once we have settled on some pieces, we will then give you a quote on the total cost of your order. Often we will take a 50% deposit upfront. Usually if the order is under £100, we will take the full payment.

Once this deposit is paid, you have 6 months from the date of order to fully pay the rest of the balance. Most people will pay the other 50% of the balance once the jewellery has arrived with us prior to having it fitted.

  1. Checking and Double-Checking!

From here, we will write up a custom order sheet that covers each item in detail to make sure every single piece is exact to your specifications.

You get to double check all the intricacies of each of your items. We then check again to make sure you are happy. We will then send you a link to your custom order payment screen on our website.

Once you are happy, you can add this custom payment to your basket and check out as normal. You may need to book for piercings too. You can go to our booking screen and pay for everything all at once.

  1. Manufacture

Each company we work with has a different ‘lead time,’ or how long it takes to make your jewellery. Since each item is made to order, it can take a little bit of time. You will be advised on the wait time for your particular items. If you have a deadline such as a Wedding, please let us know so we can advise you on when you need to place your order by and if your delivery schedule is realistic.

  1. Arrival!

The next step is the exciting day that your jewellery arrives with us. This is one of our favourite parts of the whole process- This is many months of work finally coming to fruition! First we check that everything has arrived safely and to our clients specification, and then we get in touch.

Normally we will send an email and give you a phone call to let you know it’s time to book in to get your jewellery fitted! After you have booked in, we take some of those stunning photos you are all used to seeing on our website and instagram. After we fit the jewellery for you, we take some more snazzy photos and you are ready to go!

Swiss and London Blue Topaz
Click here to read our custom order Terms and Conditions.

Custom Order Terms and Conditions

  • All deposits are absolutely non-refundable at any stage.
  • – The deposit is valid for the agreed item(s) only and cannot be moved to another item at any stage.
  • – A minimum deposit of 50% must be paid for the jewellery to be ordered. A failure to pay for your deposit will result in your custom order not being ordered.
  • – The full value of the order must be paid to Rogue in full before the items can be released to you and installed.
  • – The deposit is valid for 6 months from the date of payment. If the full amount has not been paid within this time, the entire payment is void and both deposit and any items are retained by Rogue.
  • – Jewellery will only be held by Rogue for 6 months after the jewellery has arrived. You must come to collect the jewellery or pay to have it shipped to you within this period or the jewellery will be retained by Rogue. We will contact you at least three times within this period, and then provide a final warning email before doing so. 
  • When ordering jewellery, custom orders are grouped together – This means that unless explicitly stated, your item will not be ordered immediately. Depending on the cut-off date for that order, it may be 8+ weeks before your items are ordered.
  • – Custom orders may be sent off without waiting for grouping . You can be quoted the cost of expedited ordering by asking a member of staff. This is usually £100 which covers single-item shipping and import taxes. It is the clients responsibility to pay for this expedited ordering process, or jewellery ordering can be delayed.
  • All wait times are merely estimates. We can advise on how long an order may take to arrive, however this is only an estimation as wait times can fluctuate at any stage. Wait times are entirely out of the control of Rogue. Refunds are not available for items that take longer than the initially requested estimated time.
  • – Photographs are the most accurate representation of the jewellery or gemstones ordered, however slight variations between pieces are possible. Rogue cannot be held responsible for the natural variation of handmade jewellery or genuine gemstones.
  • Rogue is not responsible for jewellery that does not fit or suit the customer. All item specifications are the sole responsibility of the customer. Refunds are not available for items that do not fit, suit, or are unsuitable for the customer. 
  • Customers must sign off on the details of their custom order before they are placed – Refunds are not available for items that were ordered to incorrect specifications that were signed off and approved by the customer.

Feel free to click here to read our terms and conditions in their entirety.